Privacy Policy

Privacy Policy of SEGUFIX^®-Bandagen, Das Humane System GmbH & Co. KG

Effective Date: July 20, 2025

We appreciate your interest in our company and our website. The protection of your personal data is very important to us. This Privacy Policy informs you about the nature, scope, and purpose of the processing of your personal data when using our website.

1. Name and Address of the Controller

The controller responsible for data processing under the General Data Protection Regulation (GDPR) and other national data protection laws is:

SEGUFIX^®-Bandagen, Das Humane System GmbH & Co. KG
Allerbeeksring 33
21266 Jesteburg
Germany

Phone: +49 4183 5000
Email: info@segufix.de
Website: www.segufix.de

2. Definitions

This Privacy Policy uses terms from the GDPR. These include, among others:

• Personal Data: Any information relating to an identified or identifiable natural person.
• Data Subject: The identified or identifiable natural person whose personal data is processed by the controller.
• Processing: Any operation or set of operations performed on personal data (e.g., collection, storage, use, deletion).
• Controller: The entity that determines the purposes and means of the processing of personal data.
• Processor: A natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
• Recipient: A natural or legal person, public authority, agency or other body to which personal data are disclosed.
• Third Party: A natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
• Consent: Any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

3. Data Collection on Our Website

a) Server Log Files

When you visit our website, information is automatically collected in so-called server log files, which your browser automatically transmits to us. This includes:

• Browser type and browser version
• Operating system used
• Referrer URL (the previously visited page)
• Hostname of the accessing computer
• Time of the server request
• IP address

These data are not merged with other data sources. The collection is based on Art. 6 para. 1 lit. f GDPR to ensure a smooth connection setup and comfortable use of the website.

b) Cookies

Our website uses cookies. Cookies are small text files that are stored on your end device by your browser. They serve to make our offer more user-friendly, effective, and secure.

Some cookies are "session cookies", which are automatically deleted after your visit. Other cookies ("persistent cookies") remain stored on your end device until you delete them or your browser automatically deletes them. They allow us to recognize your browser on your next visit.

You can configure your browser to inform you about the setting of cookies, allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of our website.

c) Contact Form / Email Contact

If you contact us via the contact form or by email, your details from the form or your email, including the contact data you provided, will be stored by us for the purpose of processing the inquiry and for any follow-up questions. We will not pass on this data without your consent. The processing of this data is based on your consent (Art. 6 para. 1 lit. a GDPR) and/or for the performance of pre-contractual measures (Art. 6 para. 1 lit. b GDPR) or to protect our legitimate interests (Art. 6 para. 1 lit. f GDPR).

d) Order Process and Customer Account

In the context of an order or the creation of a customer account, the data you enter (name, address, email, payment data, etc.) will be processed in accordance with Art. 6 para. 1 lit. b GDPR for the purpose of contract fulfillment and the execution of pre-contractual measures. This data may be passed on to third parties (e.g., shipping service providers, payment service providers) as far as this is necessary for the fulfillment of the contract.

4. Google Analytics (with anonymization function)

Our website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses "cookies". The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

We have activated the IP anonymization function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in analyzing user behavior to optimize our web offering.

You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

5. Your Rights as a Data Subject

Under the GDPR, you have comprehensive rights regarding the processing of your personal data:

• Right of Access (Art. 15 GDPR): You have the right to request information about your personal data processed by us at any time.
• Right to Rectification (Art. 16 GDPR): You have the right to request the immediate correction of inaccurate or completion of incomplete personal data.
• Right to Erasure ("Right to be Forgotten") (Art. 17 GDPR): You have the right to request the deletion of your personal data if certain reasons apply (e.g., data is no longer necessary for the purposes).
• Right to Restriction of Processing (Art. 18 GDPR): You have the right to request the restriction of processing if certain conditions are met.
• Right to Data Portability (Art. 20 GDPR): You have the right to receive your data in a structured, commonly used and machine-readable format or to request transmission to another controller.
• Right to Object (Art. 21 GDPR): You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. This also applies to direct marketing.
• Right to Withdraw Consent (Art. 7 para. 3 GDPR): If the processing is based on your consent, you have the right to withdraw it at any time with effect for the future.
• Right to Lodge a Complaint with a Supervisory Authority (Art. 77 GDPR): You have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data.

To exercise your rights, you can contact our controller mentioned above at any time.

6. Disclosure of Data to Third Parties

Your personal data will not be transferred to third parties for purposes other than those mentioned in the context of contract fulfillment, unless you have given your explicit consent or there is a legal obligation.

7. Data Security

We employ technical and organizational security measures to protect your data against manipulation, loss, destruction, or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

8. Currency and Changes to This Privacy Policy

This Privacy Policy is currently valid and has the status July 2025. Due to the further development of our website and offers or due to changed legal or official requirements, it may become necessary to adapt this Privacy Policy. The current Privacy Policy can be accessed and printed out on our website at any time.